A new poll has revealed the best and worst shops in the UK based on criteria including prices, environment, customer service and the range and quality of products.
The highest-performing retailer is on a winning streak – it also came top last year – but the lowest performing shop of 2014 doesn’t seem to have learnt its lesson. It has retained its place at the bottom of the list.
Top five stores
1 Lush 2 John Lewis 3 Independent DIY and decorating shops 4 = Richer Sounds 4 = Screwfix
Bottom five stores
96 = BHS 96 = H&M 98 Topshop/Topman 99 WHSmith 100 EE