This person accidentally messaged a ‘pasta helpline’ for mental health help and the response was incredible

Narjas Zatat@Narjas_Zatat
Friday 30 March 2018 10:30
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Picture:(Hypn0ph0bia/imgur and iStock )

More than 300 million people suffer from depression, the World Health Organisation reports.

Coping with its ill affects – be they physical, mental or a dark combination of the two – can often be difficult on your own.

Imgur user @Hypn0ph0bia shared what appears to be a text message exchange between someone who messaged “a 24 hour pasta hotline” instead of a crisis number.

Rather than brushing them off, the company representative did something else: they showed the person a little bit of kindness.

Picture:(Hypn0ph0bia/imgur)

When the person realised they got the wrong number, they used a pasta-metaphor to ask for advice.

Picture:(Hypn0ph0bia/imgur)

The worker ran with it.

Picture:(Hypn0ph0bia/imgur)

The exchange was lovely.

Picture:(Hypn0ph0bia/imgur)

One imgur user wrote:

If I was the manager I would give that woman a raise. That company now has a pasta fan for life.

Another said:

As someone going through the same struggle right now, this makes me feel a little bit better.

If you have been affected by this article, you can contact the following organisations for support:

mind.org.uk

beateatingdisorders.org.uk

nhs.uk/livewell/mentalhealth

mentalhealth.org.uk

switchboard.lgbt

samaritans.org

More: The test used to diagnose depression might not work on black people

More: This artist uses paper clips to illustrate mental health issues

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