You order your goods online, you arrange for delivery, then wait patiently for them to arrive, safe in the knowledge that everything will work out absolutely fine.
Then this happens.
The video was posted this week by Mat Furber, who had installed CCTV cameras in his driveway. At time of writing, his video has more than 5,000 retweets.
It certainly got the attention of the delivery firm his compliment/complaint was aimed at.