Marks and Spencer didn't give an elderly couple two tea bags and people on Facebook can't cope

A fair complaint and certainly a reasonable comment from the third-biggest tea-drinking country in the world - only beaten by Turkey and Morocco.

However, the response from tea-loving members of the public has made it clear - not only is M&S wrong, they are in fact guilty of one of the (customer service) crimes of the century:

Another commenter made it very clear that M&S had committed an unforgivable sin:

Several people made it clear that Marks and Spencer would no longer receive their custom after such a flagrant disregard of etiquette:

A lot of people strangely asserted that M&S should have known that all elderly people like to take their tea strong:

Some more level-headed comments gently suggested that maybe people were overreacting a little bit:

But the plea for sanity fell on deaf ears for one furious customer, who compared it to ‘getting away with murder’:

Other people saw it as an opportunity to air their equally petty complaints about Marks and Spencer's declining standards:

SHE.HAD.TO.CUT.HER.OWN.CAKE. Just what kind of establishment is M&S nowadays?

As it stands, Marks and Spencer has apologised to the couple directly but the storm (in a teacup) rages on, unabated...

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