Tesla posted an ad for a ‘specialist’ to defend Elon Musk from angry customers on social media

Isobel van Hagen
Wednesday 20 January 2021 13:37
news
Elon Musk takes Tesla and SpaceX to dizzying new heights(Getty Images)

It appears that the world’s richest man can’t handle the social media heat any longer.

A recent job posting on Tesla's websites suggests they are hiring a remote, full-time 'energy customer support specialist,' who would “handle a variety of customer issues while delivering on world class customer service”.

But on Tuesday, journalist Jay Boller noticed something a bit unusual about position.

The listing, which now appears to have been updated and changed, reportedly said that: “The role of a specialist is to resolve or escalate complaints through appropriate channels and address social media escalations directed at the CEO with critical thinking.”

The CEO of the electric vehicle company is, of course, billionaire business magnate Elon Musk.

Musk, who is a frequent tweeter, has been known to troll – in the past calling pronouns an ‘esthetic nightmare’ and referring to a member of the mission that rescued the Thai boys' soccer team that became trapped in a cave in July 2018, as 'pedo guy.'

The billionaire, who has more than 42 million followers on Twitter, seems fully self-aware of his reputation. Back in 2018, journalist Mike Murphy tweeted: “Amazing @elonmusk can run three companies when he spends so much time trolling online”.

Musk responded: “What, a troll, me? How dare you, sir!”.

Even so, perhaps Musk was getting sick of angry customers and those trolling him back – especially after the company eliminated its public relations department last year.

Even though the stipulation seems to have been removed, some people were annoyed by the prospect of that kind of job:

"Elon has great PR, look at the embarrassing amount of fan boys he has, but that's it. He can't handle being called out for his bulls***,” one person wrote on Twitter.

Other just found it funny: “We must make this person earn their paycheck,” another person joked.

Most people on social media, however, acknowledged the fact that while Musk – like any public figure – faces a certain amount of criticism online, he also has a very loyal fanbase

As one person wrote, “Seems unnecessary, they already have thousands of tech bros who do that for free”. 

indy100 has reached out to Tesla for comment.

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