According to Airbnb’s website, “kindness cards” can contain a nice message or feedback, but there’s also the option of sending money.
Eligible guests can send personalized kindness cards to hosts they’ve given four or five-star ratings, with the option to add a financial contribution. Airbnb will charge no fee, and 100% of your contribution goes directly to the host.
Of course lots of people have been hit hard by the Covid-19 crisis, including Airbnb hosts. But it’s safe to say that people haven’t reacted well to the idea that Airbnb hosts, who presumably have enough resources to own property, should be the beneficiaries of donations from the people who rent them.
The idea has, to put it mildly, gone down like a lead balloon.
@olenskae i've often thought 'how can i give my airbnb hosts more of my money'. glad they've thought of a way through
We contacted Airbnb to see if they had anything to add, or a response to this angry reaction. They said:
“We’ve heard from many guests that want to support hosts during this difficult time and our new e-cards allow them to share messages of support with hosts that may have welcomed them into their home. There is also the option for a voluntary financial contribution, with no charges from Airbnb, that goes directly to the hosts, more than half of whom say they rely on the additional income from hosting to afford their home.”