Brewdog boss forced to pay out eye-watering amount after bungled gold can promotion

Brewdog boss forced to pay out eye-watering amount after bungled gold can promotion
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Brewdog's chief executive has revealed how he's paid out an eye-watering £470,000 to the winners of the misleading "solid gold" beer can promotion.

James Watt admitted "costly mistakes" were made after he got "carried away" with the Willy Wonka-inspired promo where 50 gold cans were hidden in cases of beer.

It turned out the 330ml cans which Watt says he mistakenly believed to be solid gold were actually just gold-plated.

This caused some of the winners to complain to the Advertising Standards Authority (ASA) in October 2021.

There were question marks over the value of the cans, as Brewdog claimed each can was worth £15,000.

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The ASA said Brewdog told investigators that a single 330ml can made with the equivalent 330ml of pure gold, would have a gold value of about $500,000 (£363,000) at the time in October 2021, BBC reported.

"I had misunderstood the process of how they were made and the initial tweets I sent out told customers of the prospect of finding ‘solid gold cans'," Watt wrote in a LinkedIn post on Saturday (January 7).

The UK's advertising regulator upheld these complaints and said the false "solid gold" claim that was mentioned in three adverts was misleading.

"It was a silly mistake and it only appeared in around 3 of a total of 50 posts about the promotion but as it turns out, those 3 tweets were enough to do a lot of damage," Watt added.

“It blew up into a media storm. The gold can saga was headline news. The campaign launch morphed into a frenzy, with attacks coming in from all quarters. It got pretty grim. I should have been more careful

The Brewdog boss also admitted the initial tweets had been "misleading" and that the company "deserved the flak."

Watt then detailed how he contacted all 50 winners to "personally offer them the full cash amount as an alternative," if they were unhappy with their prize (the can and £10,000 worth of Brewdog shares).

"All in all, it ended up costing me around £470,000 – well over 2 and a half years ‘salary," he said, and jested how he is now the "proud owner" of 40 gold cans as a result of the "damaging episode."

Brewdog recently received criticism over previous marketing campaigns, most recently with its World Cup "anti-sponsor" campaign.

The company has also had the spotlight on its workplace culture after ex-employees accused Brewdog of fostering a "culture of fear" last year.

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