“In light of multiple reports of children becoming entrapped, pinned, and pulled under the rear roller of the product, CPSC urges consumers with children at home to stop using the product immediately.”
CPSC also said customers wish to continue using the machine should keep them away from children and pets as well as unplug them when not in use.
There was a lot of reaction to the CPSC’s Twitter thread, and many debated if the company or the parents are to blame for the incidents:
@USCPSC All the comments like “parents should watch their kids” ok yeah maybe, but the point is they don’t - the wo… https://t.co/JdhQpr4m4l
Peloton refuted the claims from CPSC in a statement, calling the warnings “inaccurate and misleading.”
“Peloton is disappointed that, despite its offers of collaboration, and despite the fact that the Tread+ complies with all applicable safety standards, CPSC was unwilling to engage in any meaningful discussions with Peloton before issuing its inaccurate and misleading press release,” the statement said.
The company also said: “There is no reason to stop using the Tread+ as long as all warnings and safety instructions are followed.
Children under 16 should never use the Tread+, and Members should keep children, pets, and objects away from the Tread+ at all times.”
Peloton also referenced the video that the CPSC posted of the child being dragged underneath the treadmill:
“The importance of following Peloton’s safety warnings and instructions is abundantly clear in the video that CPSC included in its unilateral press release. In particular, Peloton instructs Members to remove the Safety Key when the Tread+ is not in use, precisely to avoid the kind of incident that this video depicts,” they said.
“The Tread+ includes safety warnings and instructions in several places, including in the user manual, in a safety card left on top of the Tread+ tray on delivery, and on the product itself.”