IHOP customer called the 'N-word' by worker on receipt, receives $10 gift card as apology


A restaurant in Missouri reportedly used the 'N-word' to refer to a black customer on her receipt, then apologised with a $10 gift card.

The Kansas City Star reported that 19 year-old Maya Thomas received the racist receipt after placing a take-away order on 13 April at IHOP Grandview.

The teen’s mother spoke to the paper, describing her daughter as "distraught and upset” when she received the receipt.

After calling the chain to complain, she received a $10 gift card in the post.

Unsurprisingly, the gift card actually made things worse.

I think that’s really what made her mad. Of all the things you could call someone, you call them that. And then the way you deal with it is by giving them 10 dollars?

The story went viral after Thomas’ mother posted the receipt to social media.

IHOP President Darren Rebelez responded saying the server’s actions were “inexcusable”.

IHOP and its franchisees do not and will not tolerate racism, bigotry or harassment of any kind

An IHOP spokesperson later confirmed that the server’s employment was terminated.

The franchisee was made aware on the 13th, an investigation was launched that same day and the server was terminated”.

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