The one thing that means your job is more likely to suck

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If you interact with the public as part of your job, and they complain to you a lot, you're more likely to have symptoms of depression.

In a 2015 study, researchers explored the links between depression and different sectors of work, evaluting 55 industries across a range of criteria.

They found that industries in which workers had to frequently interact with the public, such as service industries, were disproportionately represented.

Meanwhile, manufacturing workers experienced lower rates of depression than average.

The study also found that 'emotional labour' likely contributes to depression, and that industries that experience more interpersonal conflict with difficult people have a higher depression prevalence.

Emotional labor can be defined as the effort, planning and control to express organisationally desired emotion during interpersonal transactions.

In short, the worker is required to produce an emotional state in a face-to-face or voice-to-voice contact with the client or public. If you need to put on a bit of a show as part of your job, you're more likely to be depressed.

Researchers reccommended that additional research was needed to help identify industries with relatively high rates of depression in other regions and on the national level, and to determine whether these differences were due in part to specific work stress exposures and physical inactivity at work.

HT Samuel Bennett

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