She added why she was leaving the job and pointed the finger solely at her boss: “I’ve left the job after the way you dressed me down in the office it was nothing more than aggressive and cruel but that’s a reflection on your character not mine.”
Cousins concluded the letter on a positive note: “So going forward please all of you remember in a world when you can be anything be kind because you are all not better than the cleaner. Regards Julie.”
The note has now been shared more than 10,000 times on Twitter with many applauding Cousins for her honesty and standing up to her boss.
One person wrote: “Never understood why people think what they do for a living reflects their importance. I was raised to believe that a job is a job and anyone getting up and going to work deserves the same respect, whether they pick up trash or run the company. Good for your mom! Respect!”
Another added: “Well done her, my dad was a caretaker of a school for 30 years, so many rude staff. When I started teaching I swore I would always be friendly to all staff contributing to the school.”
A third person who stated that they are a cleaner for the NHS said: “I’m a cleaner for the NHS in a secure mental health hospital. We’re treated as a valued members of the team. Patients trust and open up to us more than nursing staff. We are no threat to them. We play a big part in their recovery.I was a catering manager before I joined the NHS.”
We would have loved to have seen her colleagues’ face when she saw the letter for the first time.