Tattoo studio sends blistering reply to customer who threatened to leave a bad review

<p>Tattoo </p>


Getty Images/iStockphoto

A tattoo shop has sent a brutal reply to a customer who threatened to leave them a bad review.

After a customer messaged Archangel 1608 Tattoo Studio in Glasgow on Facebook, complaining that their tattoo wasn’t healing properly, staff savaged them for not using the recommended aftercare.

“I’ve used Savlon cream as my dad says that’s better and that’s what he used to use,” the customer said, when asked if they had used cocoa butter as recommended.

“So if it’s not fixed for the end of the month then I’ll be leaving a bad review across your social media and we’ll see,” they added and said their dad had told them bad reviews would be bad for their business.

But the studio hit back and told them that Savlon suffocates the skin rather than letting it breathe – which is what you’re advised to let it do.

They said: “Savlon? Did your dad do the tattoo for you? Why the f*** are you listening to him instead of the person who actually did it and you paid actual money to?

“Go f***ing right ahead with your s***e review.

“I’ll review you right now, you wee f**ny.

“S***e patter, can’t follow written instructions. One star out of ten, WOULD NOT TATTOO AGAIN!”

They added that they’d fix it if needed but that they’d charge full price given that it was the customer’s fault.

They said: “I’ve given you information about how to care for your tattoo, and since you’re avoiding my questions about it, if there are any issue, that will be the cause.

“The consent form you signed before your tattoo states that you’ll follow OUR aftercare procedure.”

The studio then shared some screenshots of the exchange to its Facebook page, with the caption: “This is from last weekend, and why we’ve been banging on about aftercare all week. We can only do so much after you’ve left the studio...

“But defo go with what your dad says, even though he’s not been tattooed since he got a tribal skull in the 90s.”


The Conversation (0)