“There is nobody here to open your store. You do realise that we get a $30,000 fine if they find out if we’re not opening at the correct training hours you know that, right?” the regional manager said.
When Vosper asked why she needed to be at the workplace at 7am, the regional manager said she had sent her a message at 9:30pm, telling her she would be at the office.
Vosper explained that text messaging is not the best form of communication and that she was “asleep” at that time, so she missed the message.
She also said she doesn’t “answer the phone” once the working hours are complete because she’s “not being paid” and doesn’t feel it necessary to do “external work outside of work.”
Eventually, the regional manager told her to “help” her out for the day and “open the store.”
“I can’t do that ’cause it is actually my … day off, and I have my son, so I need to get him ready for daycare. I can’t do that. I’m sorry,” Vosper said.
That didn’t seem to be enough for the regional manager, who said that it was her “responsibility” as a manager to be available for situations like this.