These are the worst banks in the UK, according to customers

Wednesday 26 August 2015 10:10

Barclays has been ranked as the worst current account provider for the third time in a row.

A survey by showed 20 per cent of the bank’s customers rated its service as “poor”, up from 18 per cent the last time the poll was conducted six months ago.

Here is the table of current account ratings, from best to worst:

1. First Direct

2. Santander

3. Nationwide

4. Smile and Co-op

5. Halifax

6. TSB

7. Bank of Scotland


9. Lloyds Bank

10. NatWest

11. Clydesdale & Yorkshire

12. Royal Bank of Scotland

13. Barclays

More: Why British banks are facing yet another conduct investigation