A food delivery driver has sparked a debate over “tip baiting” where customers pay a bigger tip in order to get their food delivered quicker - only to decrease or remove the tip once the food has arrived.
TikToker and food delivery driver Owen Lindstrom (@owenlindstrom) explained his personal experience encountering the phenomenon.
“In food delivery apps, the customer has the ability to increase or reduce the tips after drop off,” Lindstrom explained in the clip.
“Tip baiting is when a customer offers a large tip to get their food faster and then take it away at the end. While it’s good to protect the customer from having bad service by holding the tip over your head, it leaves a big opportunity to screw over the driver.”
Unfortunately, it seems there’s nothing the driver can do to prevent this because the customer holds all the power.” The TikToker added: “My best advice would be to find an area that doesn’t tip bait and stick around there.”