Wong said: “Why is this the case? Here’s my theory: cultural expectations for service are different in Asia – they’re not proactive, they’re not gonna come up to you, they’re not going to just pro-actively give you refills, you need to flag down the waiters.
“People on Yelp are insufferable. They’re digging all these restaurants because the service is bad, however, the food balances it out, so you end up at three and a half stars.
“It’s the sweet spot. Trust me.”
In the comments, people were checking the reviews for their local Chinese restaurants and were amazed to see that Wong is correct.
One person wrote: “literally just checked my favorite local Chinese restaurant after seeing this and boom, right on the money.”
\u201c@fwong literally just checked my favorite local Chinese restaurant after seeing this and boom, right on the money.\u201d