A North Carolina smoothie chain has fired two of its employees after a string of complaints following racist comments written in place of customer names of receipts.
On one receipt from a Charlotte branch of Smoothie King, the n-word, a racial slur towards black people, is printed instead of a woman’s name.
The customer’s niece complained about it on Twitter, writing: "My aunt just wanted a smoothie! This is ridiculous & sick, [the worker] needs to be fired!”
Another referred to a Korean American man, called Tony Choi, as “Jackie Chan”, in a different store in Charlotte, according to the Charlotte Observer.
One of the customers, Choi, had been so incensed he penned a scathing Facebook post: “I was just in this Smoothie King with my kids. Instead of asking for my name. Zack H. thought it would be funny to put ‘Jackie Chan’ as my name.”
Being Korean, I find this very insulting. But the 3 employees working there at the time couldn't stop laughing about it. I experience racism here and there and usually doesn't bother me. Today I left this store furious on the inside, trying to not let my young kids know what just happened.
According to the paper the company fired two employees in relation to the incidents and closed the stores to conduct emergency training to "ensure that nothing like this occurs again".
“Today, two instances happened in our Charlotte franchise stores that are totally unacceptable and go against every value that we stand for. Two of our team members wrote inappropriate, racial remarks about our guests,” a rep for Smoothie King added.