“Now you’ve got to press its paw,” she added, and when her dad pressed the left paw the voice of Summer’s nan can be heard saying: “Hello darling.”
Shocked by the sound of his late mum, her dad presses the paw again to listen to her and clearly moved at hearing her voice, he emotionally hugged and kissed the bear and began to cry as family members comforted him.
“We love you dad, merry christmas,” Summer wrote at the end of the clip.
Since sharing the moving video, Summer’s TikTok has been viewed 2.6m times, with over 400,000 likes and thousands of comments from people who found the video heartwarming.
One person wrote: “There’s just something about the way he says “that’s really kind” that melts my heart.”
“That ‘hello darlin’ got me,” another person said, with sad emojis.
Someone else added: “As a bab [Build-A-Bear] employee, it makes me so happy we can help you guys create special moments like this.”
“The way he welled up the instant he heard his mums voice, this is so so lovely,” a fourth person replied.