Many people visit a Subway restaurant to get their hands on a famous footlong sandwich. But now, the North American Association of Subway Franchisees ( NAASF) pegs the restaurant’s new sandwich melts as a hazard to the people who make them and the equipment that’s used.
According to Eat This Not That, the NAASF states that it “cannot endorse” the new items. Just released last month, the Fresh Melts come in three different ways: Ham, Steak, and Tuna.
The sandwich melts all come with three times the cheese and served fresh and toasty. Despite how good it sounds, the wellness of the staff who make the sandwiches, taking them out of the ovens by hand is a concern. WithinRestaurant Business , the NAASF gave a warning notice to the franchisees.
“We are hopeful that FWH will confront these issues immediately and allow us the opportunity to stand with them and endorse this promotion, said the NAASF’s notice per Restaurant Business. “In the meantime, weigh out the above concerns and stand strong with the decision you make as a franchisee investor,” the statement continued.
The note also mentions that operators said the melts ruined the ovens. The sandwiches are alleged to be more cumbersome to make than other food items on the menu and aren’t the easiest to customize.
The statement further discusses Subway leaders are not responding to the sandwich melt concerns while it was softly launched.
Subway is still defending their integrity, stating that they test every product to see where adjustments are needed.
”In addition to providing extensive training materials, a standard protocol is to thoroughly test all new products and innovations and make operational and equipment adjustments as needed, ensuring that our franchisees and hard-working sandwich artists are able to safely and consistently execute a quality meal that guests expect,” the company said to Restaurant Business.
The Fresh Melt is still advertised on Subway’s website.