Earlier this year, Ticketmaster was forced to apologise to Taylor Swift and her fans after its website crashed.
"We apologise to the fans. We apologise to Ms Swift. We need to do better, and we will do better," Live Nation president Joe Berchtold told a Senate judiciary committee.
Senator Democratic Richard Blumenthal jumped in, referencing Swift’s hit 'Anti-Hero': "Ticketmaster should look in the mirror and say ‘I’m the problem, it’s me."
While Democratic US senator Amy Klobuchar, chair of the Senate antitrust committee referenced the song 'All Too Well' and Republican Senator Mike Lee took a line from Swift's hit 'Blank Space' to share his thoughts on limiting ticket reselling: "A lot of people seem to think that’s somehow a solution, I think it’s a 'nightmare dressed like a daydream'".
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