“I’m supposed to be singing tomorrow for the Pope’s Christmas concert in Rome.
“I feel so let down as I will not be able to perform. Please sort this out.”
In response to the post, the official British Airways Twitter account replied with a tweet asking Jenkins to send a direct message and contact details so the company could attempt to track down her lost luggage.
@KathJenkins Hi Katherine. Can you send us a DM with your WorldTracer and contact details? We'll need to ask a few… https://t.co/LZH5vPEqCW
Jenkins is no stranger to performing for high-profile individuals having previously performed for popes as well as at a number of royal occasions in the UK including the Queen’s 90th birthday celebrations at Windsor Castle in 2016 and as part of the celebrations over the Queen’s Platinum Jubilee weekend.
In September, it was announced she had become the first artist to record the new national anthem God Save The King after the death of Queen Elizabeth II.
A spokesman British Airways had said: “We’re doing everything we can to reunite our customer with their delayed baggage as soon as possible.