A video of a Starbucks barista trying to kick out a customer just for appearing to be homeless has led to mass outrage and ultimately forced the company to issue an apology.
A customer named Sajid Kahhllon was at a branch in Southend, Essex, when he spotted a man eating leftover food on empty tables, so he offered to buy him something to eat.
After spending over £8 on a sandwich and a chocolate cake for him, they were both sitting outside when a member of staff came over and hold him to leave.
Kahhllon calmly challenged him, saying the food was paid for and they were customers like anyone else, so they should be entitled to sit at the table.
Is he not human or what happened?
The Starbucks branch in question responded that he could "eat it somewhere else" and "he can't stay here".
Kahhllon recorded the exchange and the video has since circulated online, leaving people decidedly unimpressed at the inhumane attitude.
A spokesperson for Starbucks said the interaction in the video was "not indicative" of the company's ethos and it was looking into the circumstances around the incident and would take "appropriate action".
"We want every customer to have a positive experience, and we apologise that we did not meet that expectation in this instance," they said.
HT: The Sun