While he initially was hit with a $200 Uber bill, Peters said that he was later charged an extra $400, raising his bill to $600 in total.
“I’m still trying to find somebody to talk to understand why they feel like they could charge me this,” said Peters.
According to Uber’s website, “heavy traffic may cause your trip to take longer than expected and to compensate your driver for the additional time, your fare may change.”
Peters said he has disputed the additional charge.
Luckily for the passenger, it looks as though he will be getting his money back.
In a statement sent to The Associated Press, Uber said, “We have refunded Mr. Peters after this terrible ordeal and are so glad that he and his Uber driver got home safely,” and confirmed the driver’s pay would not be affected either.
Elsewhere in the US, thousands of people had a similar terrible experience on Interstate 95 in Virginia and were left with no food or water for hours. Police said that the road became impassable when tractor-trailers jackknifed in a winter storm.